Refund policy
We do not accept any changes, additions, or cancellations of products after the order is completed.。
* Delivery may be delayed due to order production when ordering is flooded.
We do not accept cancellations due to delay, so please understand in advance.
If you plan to wear it, please purchase with plenty of time.
After the order is completed, please be sure to receive your luggage at the order of the orderer.
If you return the product due to long -term absence or refusal after the product, you will pay the real shipping fee and various commissions.
In addition, if cancellation continues, such as long -term absence, refusal to receive, and bank transfer, we will stop declining your order and the use of our shop.
[If there is an incorrect delivery or initial failure]
In our shop, we have sent all the products based on our standards before shipping, and we have shipped it, but if there is an incorrect delivery or new unused initial defect, we will replace it. Masu.
Sorry to trouble you,Within 3 days from the date of arrivalPlease confirm [Exchange / Return Special contract] and * Please contact us after confirming the precautions *.
We cannot accept products that have passed 3 days from the date of arrival, so please check the product status immediately after the product arrives.
After confirming it in the photo, etc., we will replace it with a good product.
Only if the delivered product is found or a product that is different from the order details arrive, we will return it with the same product.
[Exchange / return special contract]
If the following conditions are applied, we cannot accept returns or exchanges.
・ Products that cannot be confirmed order information
・ Returns and exchanges (color, size, image, etc.) due to customer's convenience
・ 3 from arrival 3More than a dayProduct
・ Products that have been used once, or products that have been repaired, washing, and cleaning
・ Products that have odor, dirt, and scratches under the customer
・ Rough sewing within our standard range
・ Please be sure to contact us as we cannot accept refunds without prior notice.
* Notes *
・ If the replaced inventory is out of stock, we will respond by repair or return.
・ We have not been confirmed at our shop. Luggage cannot be picked up.
・ If you use convenience store payments due to your choice, please note that you do not include payment fees at the time of refund. ( * No payment fee will be charged when using a credit card)
* If you cannot accept returns depending on the product condition, we are very sorry, but we will return or discard the product. note that.
In addition, we will not accept returns or exchanges when applicable to the following. Thank you for your understanding.
1. About fraying of threads
Regarding fraying of the product thread, we do not have a defective product, so we ask you to cut the fray with scissors and use it as it is.
2. About materials
Due to the quality of the product, such as the smell and pills, it is not a defective product if there is no problem, so we ask you to use it as it is.
3. About the color
Regarding the color of the product, the color and texture may look different depending on the monitor environment.
4. About pants
Depending on the product, there may be no holes on the pants button. The products handled at this shop are also sold outside of Japan, so whether or not to make a hole in the button varies depending on the national culture. So there is no defect in the product itself. We ask you to make a hole yourself and use it as it is. I'm sorry.
5. About damage to packing materials, wrinkles
Because it will be shipped from overseas, the packaging material may rarely damage or dirt in the logistics until it reaches the customer. In addition, it may be shipped in simple packaging because it will be provided at an affordable price. If the item has wrinklesPlease iron it because it is not a defective product.
Inquiries about products
ThisInquiry formPlease contact us more.